Delivery Policy and Return


Delivery & Return / Refund

All deliveries are made by carrier within a regular period of 3 to 7 working days. Express, the faster option, is available at the time of the transaction for an additional charge. It is important to be at home when receiving the device.

If you are not satisfied with your product, it is possible to return it.

However, the device must:

- Not have been installed;
- To be like new;
- Have all its accessories and manuals;
- Be in its original packaging.
- The return must be made within 10 working days and the transport costs are borne by the customer.

Following the return of the device, we will contact you to make the refund. Reasonable time should be allowed to process the request and inspect the returned device in order to be able to honor a refund.